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April 21 4:00 AM

Routes 2, 3, 4

The stop at the airport has moved to the general public traffic lanes on the lower loop of Airport Way. The stop is located from pillar 14 to pillar 17 at the end of the arrivals pick up lanes

May 11 12:00 AM

Route 16

Outbound stop at 13th and Ridenbaugh is closed, no temp placed.

May 12 7:00 AM

Route 28

Outbound Maple Grove and Cannal Island and Maple Grove and Ottawa closed. No temp stop is placed.

May 12 7:00 AM

Route 28

Inbound Maple Grove and Ottawa and Maple Grove and Ardene closed. No temp stop is placed.

May 24 7:00 AM

Route 17

Outbound Warm Springs & Haines closed, No temp

Home > ACCESS Paratransit Service

ACCESS Paratransit Service

Valley Regional Transit provides a paratransit service in Boise, Garden City, Nampa, and Caldwell. Every bus is outfitted with the appropriate accommodations, and all stations are equipped to serve every member of our population.

Man in wheelchair smiling while riding a bus

ACCESS

ACCESS is a paratransit transportation service operated by Valley Regional Transit through the tax support of local municipalities. Designed to complement the ValleyRide fixed-route and on-demand bus systems, this service is available to people who are unable to utilize the fixed-route or on-demand bus systems because of a disability. Eligibility may be limited on a conditional basis, and each trip can be reviewed.

ACCESS is a curb-to-curb transit service for the cities of Boise, Garden City, Nampa and Caldwell. The Boise/Garden City service operates Monday through Saturday with the same hours as the fixed-line bus system. There is also a paratransit service available in Nampa and Caldwell that operates Monday through Friday with the same hours as the on-demand service. The Boise ACCESS fleet consists of 15 vehicles, each with a seating capacity of eight passengers. The Nampa ACCESS fleet consists of two vehicles, each with a capacity of 12 passengers.

All ACCESS vehicles can accommodate wheelchairs.

Pickup and drop-off locations for ACCESS service will be within three-fourths of a mile of fixed-route service.

Service is by reservation only. Trips may be booked up to 14 days in advance, but no later than 5:00 p.m., for service the next operating day.

All ACCESS passengers must keep their certification current and re-apply when their certification expires.

Once approved, ACCESS fares are $3 per one-way trip for each passenger and for each guest. A personal care attendant may ride for free.

To obtain an application or set up a phone interview, please call (877) 232-7433 or visit ADAride.com. To schedule a ride or confirm if an address is within the service area, please call (208) 345-7433.

Apply for an ACCESS account
Or call (877) 232-7433

Schedule a Ride

ACCESS Fares
Certified Passenger
$3 per trip
Personal Care Attendant
Free
Guest/Companion
$3 per person, per trip

Other Transportation Services

We serve the Treasure Valley by getting more people to more places. There are several Valley Regional Transit programs that provide accessible, inclusive commuting options to riders of all backgrounds. You’re welcome to browse more of our services to see how we might be able to help you and/or your family.

Find a Service
Profile of a man in a wheelchair smiling while riding a bus

Reasonable Modification to Process & Procedures

Valley Regional Transit is committed to serving the needs of individuals with disabilities in accordance with the American with Disabilities Act and Section 504 of the Rehabilitation Act of 1973. VRT Reasonable Modification processes are designed to guide VRT staff and contract operators to make reasonable modifications/accommodations to policies, practices, and procedures pertaining to fixed-route, demand response, and paratransit services necessary to avoid discrimination. The authority will grant reasonable accommodations requests except where making accommodations would:

  1. Fundamentally alter the nature of the service, program, or activity;
  2. Create a direct threat to the health and safety of others as defined in CFR 37.3; or
  3. Where the individual with a disability is able to fully use the services, programs, or activities for their intended purpose without the modification.

How to request a reasonable modification or file an appeal

Download an ADA request for reasonable modification form

Download the VRT Title VI/ADA Complaint Form

ADA Eligibility

For more information, please call (877) 232-7433 or visit ADAride.com.