Information on local public transportation, GreenBike users regarding COVID-19 and service changes

Posted: 3/16/2020

Categories: COVID-19 virus

The status of public transportation services in the Treasure Valley

  • Valley Regional Transit will return to regular services and begin collecting fares on Monday, June 15, 2020. Learn more by visiting our COVID-19 information page.

We have taken the following steps to help reduce the spread of the virus:

  • VRT installed portable hand sanitizer stations at all public facilities, including Main Street Station in Boise, the Happy Day Transit Center in Caldwell, and the administrative offices in Meridian.
  • For buses with two sets of doors, we have closed the front doors and are asking people to enter the buses through the rear. We are suspending fare collection for ValleyRide and ACCESS servicesbeginning Wednesday, June 24. 
  • Bus operators are wiping down the inside of the buses between trips. 
  • Every bus in service is cleaned and disinfected every night. Cleaning crews are paying special attention to frequently touched areas, like handrails and seat backs.
  • Before the buses leave the yard, maintenance workers use sprayers/foggers to disinfect the vehicles.
  • Beginning June 24, we will close Main Street Station in downtown Boise, and the VRT administrative offices in Meridian (except for the Help Desk lobby). The Happy Day Transit Center in Caldwell will remain open.
  • Bus operators have been provided with a bottle of disinfectant and a wiping cloth or disinfectant wipes to wipe down buses between route runs when possible.
  • VRT has placed posters in the buses with information on how riders can reduce the risk of spreading disease through covering their coughs and frequently washing their hands.
  • VRT staff will stay home if they feel ill.

In addition to the steps VRT has taken to reduce the spread of COVID-19, there are things you can do to protect yourself and others:

  • If you are feeling ill, don’t ride transit.
  • Practice social distancing.
  • Cover your cough with your sleeve or with a tissue.
  • Wash your hands frequently.
  • We encourage our customers to get information from reputable health organizations like the Centers for Disease Control and Prevention and the World Health Organization, for the latest COVID-19 updates.

Here is the operations status of other VRT transportation services:

  • Boise Greenbike - All services are up and running.
  • Rides 2 Wellness is still providing rides, but at a reduced level. 
  • Harvest Transit is  providing very limited essential services (e.g. doctor appointments, grocery shopping) transportation.
  • Village Van - Has resumed regular service using vans.
  • Volunteer Drivers - Still operating, but providing few rides.
  • CityGo - The health and safety of our members and team is our top priority. Because Main Street Station is temporarily closed to the public due to the coronavirus (COVID-19), we will be mailing all member passes. If you have any questions, contact Kaite Justice at

Here is the operations status of other VRT transportation services and public transportation services provided by others in the region:

  • SHIP (State Housing and Innovative Partnerships) - Providing Meals on Wheels service and limited essential services.
  • Boise State University - Boise State University has made the decision to suspend all service of the Bronco Shuttle until further notice.
    Boise State's Department of Public Safety will continue to offer security escorts on campus for students, faculty, and staff. For escorts please call 208-426-6911.
  • Ada County Highway District Commuteride - Eighty-one (81) percent of Club Red vanpools are back on route. Please visit: to get the latest updates on the service.
  • Senior centers - Most senior center transportation has suspended transportation services (please check with the senior center for the latest updates):
    • The Star Senior Center has resumed service. The center is using a larger bus to promote social distancing. No more than seven passengers will be allowed at one time. Both drivers and passengers are required to wear a face mask. Any vehicle in use will be sanitized at the end of the day.
    • The Eagle Senior Center is doing very limited essential service rides.
    • The Kuna Senior Center is transporting seniors to doctor appointments and grocery stores, and is also delivering some meals. The center resumed full service on June 1 (please contact the senior center for riding reguirements, e.g. face coverings).
    • The Parma Senior Center will resume full service on July 1. They will schedule rides from 8-10 a.m. Monday through Thursday for out-of-town trips and 11 a.m. to 1 p.m. for trips within Parma. The center is planning to provide some trips to grocery stores and medical appointments during June. The center is requesting riders to wear masks and will only transport one person at a time (unless the rider has a caregiver). Hand sanitizer will be available and the vehicle will be wiped down with disinfectant wipes between rides.
    • The Meridian Senior Center is not providing any transportation services. The center is planning to resume service on June 1 (please call the center to confirm).
  • Metro Community Services - The service is providing Meals on Wheels and very limited essential services transportation.
  • Interfaith Sanctuary, Calvary Boise Campus - All transportation services have been suspended.

 Last update: June 11, 2020