The main Help Desk office is located at the VRT administrative building in Meridian, 700 NE 2nd St. Additional offices are located at Main Street Station, 777 W.Main St. in downtown Boise, and at the Happy Day Transit Center, 5907 Cleveland Blvd. in Caldwell. The Help Line telephone hours are 7 a.m. to 6 p.m. weekdays and 8 a.m. to 5 p.m. on Saturday. The Help Desk offices are open during the following hours:
- Main office: 8 a.m. to 5 p.m. Monday through Friday
- Main Street Station: 7 a.m. to 6 p.m. Monday through Friday, and 8 a.m. to 5 p.m. on Saturday
- Happy Day Transit Center: 8 a.m. to 5 p.m. Monday through Friday.
Passes are sold at all three locations.
Valley Regional Transit Office
700 NE 2nd St. #100
Meridian, ID 83642
Main Street Station
777 W. Main St.
Boise, ID 83702
Happy Day Transit Center
5907 Cleveland Blvd
Caldwell, ID 83607