Travel Training

Discover how to use the ValleyRide bus system with our free Travel Training program. It’s an individual or group workshop on how to navigate the public transportation system in Boise, Meridian, Nampa, Caldwell, and Garden City. We’ve designed the program to give you the independence to access our public transportation system as you need, when you need.

Travel Training begins with an initial interview and assessment. We determine your individual goals, and then tailor education to fit your learning style and needs. Riders are given instruction on their rights under the Americans with Disabilities Act to use all forms of public transportation and their responsibilities when using the transit system.

For participants under the age of 18, written parental consent must be provided. ValleyRide provides each trainee with a Travel Trainer and a bus pass that allows the participant to ride the fixed-route system for free during the training period.

Our help desk can connect you with one of our transit Travel Trainers to help you learn:

• Trip planning
• Transit routes
• Service animal rules
• Fares and purchasing passes
• Using the wheelchair lift and ramps
• How to locate and transfer to other buses
• How to position your mobility device in the bus
• How to read and understand route maps and schedules

For more information, call 208-345-RIDE (7433).