Approved Service Changes

Valley Regional Transit Board approves changes to ValleyRide system

On October 22, 2018, the Valley Regional Transit (VRT) Board of Directors voted to approve the service changes proposed by staff, with additional direction for VRT staff to work with the City of Boise to consider options for providing higher peak period frequencies on the 1 Parkcenter/Harris Ranch route. VRT would like to thank everyone who provided input on the earlier proposals. We received more than 200 comments on the final proposal. That feedback was critical to fine tuning the routes to best serve the most people.  Here is a link to the final public comment report.

The service changes arescheduled to be implemented on Monday, January 14, 2019. Current routes pathways that will be impacted are 1 Parkcenter (combined with 18 Harris Ranch), 2 Broadway, 4 Roosevelt, 5 Emerald, 9X State Street Express, 10 Hill Road, 11 Garden City, 14 Hyde Park, 16 VA Shuttle, 17 Warm Springs and 28 Cole/Victory, 41 Happy Day Transit Center/Boise, 42 Happy Day Transit Center/Towne Square Mall.

The changes would also include the following service benefits:

  • Fifteen-minute service on 9 State Street during peak hours (currently 30 minutes), and 30-minute all-day service on Saturdays (currently one hour).
  • Fifteen-minute service on 3 Vista during peak hours (currently 20 minutes) and 30 minutes midday and evenings (currently 40 minutes) and extend the hours of operation to 9:15PM (currently 6:30PM).
  • Improved connections to the Boise Airport by extending the 2 Broadway and 4 Roosevelt.
  • Improved access to developing sections on Franklin Road in Nampa and Overland Road in Meridian.
  • Improved connections between downtown Boise and Chinden and Garden City
  • Improved on-time performance on local and intercounty services.
  • More direct service on routes serving the North End in Boise, South East Boise, Hill Road, Warm Springs, Emerald, and Overland Road.
  • Piloting first/last mile transit connections to the State Street and Fairview corridors with Lyft (a taxi-like service).
  • Addressing the 2019 budget shortfall in Nampa.

More about the upcoming service changes

  • 1 ParkcenterService of the 1 Parkcenter and 18 Harris Ranch will be combined into a single route that will serve Boise State, Parkcenter, and Harris Ranch. The stop at Warm Springs and Eckert will continue to be served.
  • 2 Broadway – Streamlined and extended to Law Avenue and continuing to the Boise Airport with 30-minute peak service.
  • 3 Vista –15-minute peak service, 30-minute midday service, and service until after 9 p.m. on weekdays.
  • 4 Roosevelt – Extend to serve the Boise Airport.
  • 5 Emerald – Streamlined service to the Towne Square Mall.
  • 9 State Street – Service increased to 15-minute peak service during the week and 30-minute service on Saturday.
  • 9X State Street Express – Replace with a pilot project with Lyft (a taxi-like service) to help people connect to service on State Street.
  • 10 Hill Road – Service is extended to the North End and streamlined to serve Hill Road and neighborhoods north of State Street.
  • 11 Garden City – Service changed to run in peak period rather than the middle of the day.
  • 12 Maple Grove – Extended north to serve Gary and Gillis.
  • 14 Hyde Park – Consolidated into the 10 Hill Road and 16 VA/Hyde Park Loop.
  • 16 VA/Hyde Park Loop – Extended to serve Hyde Park.
  • 17 Warm Springs – Streamlined to provide two-way service on Warm Springs with 30 minute peak service.
  • 18 Harris Ranch – Consolidated with the 1 Parkcenter, all-day service to Harris Ranch.
  • 28 Cole/Victory – Routed to serve Liberty and Barrister.
  • 40 Nampa/Meridian Express – Improved on-time performance, serving all current destinations via a one-way loop through downtown Boise that will reverse direction based on the time of day.
  • 41 Happy Day Transit Center/ Boise State – Consolidated with Route 42.
  • 42 Happy Day Transit Center Towne Square Mall – Improved on-time performance and streamlined service to better serve destinations on Franklin, and Overland, terminating at Towne Square Mall.
  • 51 East Nampa – Reduce service to peak only Monday through Friday.

You can download a complete summary of all proposed changes HERE.

1 Harris Ranch via Parkcenter
This route combines the current 1 Parkcenter and 18 Harris Ranch. The new Route 18 will provide all-day service to Harris Ranch. Additionally, the existing 2 Broadway will be modified to serve areas in southeast Boise that were previously served by 1 Parkcenter.

Benefits of Change

  • Consolidates duplicative routes
  • Provides all-day service to Harris Ranch
  • Moves resources from low performing 18 Harris Ranch to higher performing routes

Impacts of Change

  • Frequency would be reduced from 30 minutes in peak hours to 60 minutes all day.

Public Comment

  • Seventy-one percent of survey respondents who ride Route 1 said they would use the revised services about the same as today or more often (26 percent said more). Twenty-nine percent said they would use the services less.
  • Riders in Harris Ranch were concerned about the loss of transit service to the stop at Warm Springs and Eckert.
    • Response: VRT is proposing to extend the Parkcenter/Harris Ranch service to the existing stop at Warm Springs and Eckert.
  • Riders were concerned about the loss of frequency on the 1 Parkcenter/Harris Ranch.
    • Response: 30-minute peak hour frequencies are proposed to move to the 2 Broadway route, which currently has higher productivity than the 1 Parkcenter, provides weekend service, and has been adjusted to cover the highest ridership portions of the 1 Parkcenter – namely Boise Avenue/Law.  Current resources are insufficient to provide 30-minute service in the peak on both the 1 Parkcenter and the 2 Broadway.  Staff has provided a cost estimate for adding 30-minute peak service to the 1 Parkcenter and will begin discussions with funding partners to increase service in that corridor as more resources become available.
  • Route 18 riders were concerned that routing through Boise State University would slow down service to downtown Boise and miss the opportunity to serve St Luke’s Regional Medical Center directly.
    • Response: Boise State University is an important ridership generator.  Currently, we estimate that more than 30 percent of existing riders of the 1 Parkcenter are BSU students or faculty.  Our ability to serve Harris Ranch all day depends on being able to consolidate travel markets from southeast Boise.  The 2 Broadway will continue to provide connections between southeast Boise and St Luke’s directly via Broadway.

Adjustment

  • Extended to serve existing stop at Warm Springs and Eckert and continue exploring options with the City of Boise for higher frequency in the peak period.

 

1 Harris Ranch Via Parkcenter

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2 Broadway 

 We are combining the 1 Parkcenter and 18 Harris Ranch routes. To make these changes and still serve southeast Boise, we are restructuring the Broadway route to provide streamlined two-way service and serve areas formerly served by 1 Parkcenter.  We are also extending the 2 Broadway to the Boise Airport to connect southeast Boise with the job centers and destinations around the Boise Airport.

Benefits of Change

  • Improves service to high-ridership area of southeast Boise.
  • Creates direct, two-way service along entire route.
  • Has strong anchors at both ends in Main Street Station and the Boise Airport.
  • Facilitates interlining with 3 Vista.

Impacts of Change

  • Route is not as direct as it could be.
  • Loss of direct service on Gekeler, Apple, and Pennsylvania.

Public Comment

  • Eighty-nine percent of survey respondents who use the 2 said they would use the service about the same as to day or more often (59 percent said more often). Eleven percent said they would use the service less often.
  • Some riders were concerned about the loss of service on Gekeler, Pennsylvania and Apple and requested that service continue to those locations.
    • Response: Unfortunately, the street grid in southeast Boise makes serving all the current stops impossible without circuitous routing.  We are continuing to explore the possibility of expanding Boise GreenBike into the area.

Adjustment

  • None

Route 2 Map From Main Street Station to Boise Airport: Main Street to Broadway Right on Broadway Left on Linden Right on Boise Avenue Right on Law Right on Bergeson Right on Federal Way Left on Broadway Broadway on to Commerce Right on Development Development on to Airport End at Boise Airport From Boise Airport to Main Street Station: Airport toward Vista, Right on Airport Airport on to Development Left on Commerce Commerce on to Broadway Right on Federal Way Left on Bergeson Left on Law Left on Boise Left on Linden Right on Broadway Left on Idaho End at Main Street Station

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3 Vista

The frequency of the 3 Vista will increase, and weekday hours of operation will be extended.

Benefits of Change

  • Improves peak period span to be every 15 minutes in the peak period.
  • Increases span of service to 9:15 p.m.
  • Moves toward Best-in-Class levels of service.
  • Improves ease and speed of transfers by moving headways from 20-minute peak/40-minute midday to 30 minutes all day.
  • Improves on-time performance.

Impacts of Change

  • Riders will have to learn a new schedule.
  • Service may overlap the Elder Street Park & Ride Shuttle.

Public Comment

  • Ninetly-five percent of survey respondents who use the 3 Vista said they would use the service about the same as to day or more often (63 percent said more often). Five percent said they would use the service less often.
  • Survey respondents identified weekend service as the most important time to expand transit service on the 3 Vista.
    • Response: We will continue to work with our funding partners to extend weekend service.
  • One respondent commented on the need to increase the visibility of transit service at the airport.
    • Response: VRT staff is working with airport staff to increase the visibility of the bus stop and improve wayfinding and schedule information.

Adjustment

  • None

Route 3 Map From Main Street Station to Boise Airport: Main Street to 6th Street Right on 6th Right on Front Left on 9th 9th on to Vista Vista on to Airport End at Boise Airport From Boise Airport to Main Street Station: Airport to Vista Vista on to Capitol End at Main Street Station

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4 Roosevelt

The 4 Roosevelt will be rerouted to serve the Boise Airport.

Benefits of Change

  • Has strong anchors at both ends in Main Street Station and the Boise Airport.
  • Facilitates interlining with 3 Vista.

Impacts of Change

  • Residents of Targee are Columbus area no longer directly served.

Public Comment

  • We did not specifically ask the public whether the changes to the 4 Roosevelt would benefit them, however we did ask all respondents whether the sum of changes would increase the number of destinations you would be able to reach by transit.  Eighty-eight percent of the respondents who said they use the 4 Roosevelt reported that the number of destinations reachable by transit would be increase or be about the same.
  • Some survey respondents were excited about the connection to the airport.
  • Some survey respondents raised serious concerns about the loss of service on Columbus and Targee and were very upset about losing that service.

Response: The stops on Columbus and Targee are between 1/3-mile and 1/4-mile from stops on Vista, which has improved service.

Adjustment

  • None

Route 4 Map From Main Street Station to Boise Airport: Main Street to 6th Street Right on 6th Right on Front Left on 13th Right on Shoreline Left on Americana Left on Latah Right on Rose Hill Left on Roosevelt Left on Nez Perce Right on Owyhee Left on Elder Right on Vista Vista on to Airport End at Boise Airport   From Boise Airport to Main Street Station: Airport to Vista Left on Elder Right on Owyhee Left on Nez Perce Right on Roosevelt Right on Rose Hill Left on Latah Right on Americana Right on Shoreline Left on 13th Right on Main End at Main Street Station

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5 Emerald

The route will run straight on Emerald from downtown to the Towne Square Mall.

Benefits of Change

  • Direct, simple, consistent, easy to understand route.
  • Facilitates future improvements to Fairview service by establishing consistent, direct all day service from Boise Towne Square Mall to Main Street Station.

Impacts of Change

  • Area near Barrister and Allumbaugh served by 28 Cole/Victory.
  • Loss of direct service near Liberty and Denton.

Public Comment

  • Ninety-five percent of survey respondents who use the 5 Emerald said they would use the service about the same as to day or more often (50 percent said more often). Five percent said they would use the service less often.
  • One survey respondent did express a serious concern about getting people to the Ada County Sheriff's Office and the district courts for court ordered community service before 7:30 a.m.
    • Response: We did deviate the 28 Cole/Victory to cover these destinations because we knew of their importance; however, the first 28 is not scheduled to arrive at the Barrister stop until 7:37 a.m.  We will continue to look for opportunities to get accommodate this need, however the 29 Overland route serves a stop at Cole and Barrister (approximately 1/4-mile from the district court) provides a viable alternative for riders going to the Ada County Sheriff’s Office and district court by 7:30 a.m.
  • Some survey respondents commented on the need for later night and weekend service

Adjustment

  • None

Route 5 Map From Main Street Station to Towne Square Mall: Main Street to 6th Street Right on 6th Right on Front Left on 9th Right on River Left on Americana Americana on to Emerald Left on Cole Right at Towne Square Mall entrance End at Towne Square Mall   From Towne Square Mall to Main Street Station: Left on Cole Right on Emerald Emerald on to Americana Right on River Left on Capitol End at Main Street Station

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9 State Street

The 9 State Street is the highest performing route in the ValleyRide system and by providing more service to the route we will be able to move more people more often. 

Benefits of Change

  • 15-minute headways in peak hours.
  • Improved on-time performance and faster service by reducing stops.

Impacts of Change

  • Some riders may have to walk further to their bus stop.

Public Comment

  • Ninety-seven percent of survey respondents who use the 9 State Street said they would use the service about the same as they do today or more often (64 percent said more often). Three percent said they would use the service less often. Those that responded they would use it less primarily use the 9X State Street Express from Eagle.
  • Respondents express support for the increased service levels.
  • Some respondents expressed concern about the Lyft partnership, saying it is not comparable to traditional public transportation.  Some also expressed concern about there being potentially fewer stops along State Street.
    • Response: We are proposing to continue to refine the Lyft partnership to make it as easy as possible for riders to connect to fixed route service. We will also carefully review the ridership information and work with City of Boise staff before closing any stops along State Street.
  • Several respondents requested weekend service and later night service.

Adjustment

  • None

Route 9 Map From Main Street Station to Saxton & State: Main to 5th Left on 5th Left on State Right on Gary Left on Saxton End at Saxton & State From Saxton & State to Main Street Station: Saxton to State Left on State Right on 9th Left on Main End at Main Street Station

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9X State Street Express

The productivity of the 9X has been less than half of the 9 State Street.  The increased frequency on the 9 State Street will make the service on the 9X redundant. We are proposing to replace the 9X State Street Express with a “first and last mile” pilot with Lyft (a taxi-like service) to help people get to the service on the 9 State Street. 

Benefits of Change

  • Resources currently used on 9X will be reallocated in order to provide later service on the 3 Vista and all day 30-minute service on the 5 Emerald.

Impacts of Change

  • No service at Carlton Bay and Horseshoe Bend stop.

Public Comment

  • The majority (54 percent) of the survey respondents said their use of the revised services, including Lyft, would depend on the cost. Forty-two percent said they would use the services more or about the same, 20 percent said less.
  • Based on customer comments, the 9X is important supplemental service to Route 44 and communities west of Glenwood.
    • Response: VRT staff is continuing conversations with jurisdictions along Highway 44 to develop plans about extending service to Eagle and beyond.
  • Some respondents expressed concern about the use of Lyft or taxi-like services as a supplement to public transportation.
  • Understandably there was a request for more detail about the operation of the Lyft pilot.
    • Response: We are proposing to provide more detail about the pilot and continue to look for opportunities to make the transition between Lyft and transit easier.

Adjustment

  • We will provide more detail about the Lyft program, rates, how to use it etc. in the lead up to the pilot launch and continue to look for opportunities to make the transition between Lyft and transit easier.

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10 Hill Road

We are proposing to route the 10 Hill Road out 15th Street rather than 28th Street to serve the North End of Boise on its way to Hill Road. We are also proposing to shorten the 10 Hill Road to only go as far as Pierce Park to improve on-time performance.

Benefits of Change

  • Route is much more direct, simple, consistent, and easy to understand.
  • Reduces duplication on State Street.
  • Combines resources of two underperforming routes.
  • Separating 10 Hill Road from 12 Maple Grove should improve the on-time performance of both.

Impacts of Change

  • Smaller service area in northwest Boise.
  • Some riders will have to walk further to stop.
  • Smaller service area in North End.
  • Hyde Park riders would now be served by the 16 VA/Hyde Park Loop.
  • No weekend service in the North End.

Public Comment

  • The majority (65 percent) of survey respondents who use the current Route 10 said they would use these revised services less than today with only 21 percent saying they would use it more. There were two major areas of concern. The first is the lack of coverage in the 36th and Taft neighborhoods. The other concern was in the northern Pierce Park neighborhood. Respondents expressed the need to continue to have service in these neighborhoods, especially in light of the continued growth. In the case of 36th and Taft there were several respondents that highlighted the unique needs of the elderly in that neighborhood.
    • Response: We are proposing to reroute the 10 Hill Road to serve 36thand Taft which covers the highest ridership stops in the neighborhoods north of State Street. We will Install a bicycle rack at the closest bus stop on Castle Drive to facilitate bicycle connections to the northern Pierce Park neighborhood. (Gillis/Lamplighter). We are also proposing to extend Route 12 from Gary and Bunch to the current stop at Gary and Gillis. This will bring transit closer to the north Pierce Park neighborhood.

Adjustment

  • Reroute the 10 Hill Road to serve 36thand Taft which covers the highest ridership stops in the neighborhoods north of State Street. Install a bicycle rack at the closest bus stop on Castle Drive to facilitate bicycle connections to the northern Pierce Park neighborhood (Gillis/Lamplighter). We are also proposing to extend route 12 from Gary and Bunch to the current stop at Gary and Gillis. This will bring transit closer to the north Pierce Park neighborhood.

10 Hill Road

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11 Garden City

The route will provide peak hour service (approximately 6-9 a.m.and 3-6 p.m.) rather than only midday service. This change will also make it easier to access jobs along Chinden Boulevard.

Benefits of Change

  • Service hours are during higher ridership times.
  • Improved rider safety as they will be less likely to need to cross Chinden Boulevard.
  • Has strong anchors at both ends in Main Street Station, Expo Idaho, and Fred Meyer.

Impacts of Change

  • Creates some duplication of service with Route 8X.
  • Loss of midday service to Garden City.

Public Comment

  • Ninety-two percent of survey respondents who use the Route 11 said they would use the service about the same as today or more often (67 percent said more often). Eight percent said they would use the service less often.
  • Several respondents expressed their gratitude for the improvements being proposed and asked for Sunday service.

Adjustment

  • None

Route 11 map From Main & 8th to Adams & Kent (AM): Main to 5th Left on 5th Left on Idaho Left on 16th Right on Main Main on to Chinden Right at Kent Right at Adams End at Adams & Kent From Main & 8th to Adams & Kent (PM): Main to 5th Left on 5th Left on Idaho Left on 16th Right on Main Main on to Chinden Right on 36th Left on Clay Right on 37th Left on Adams End at Adams & Kent From Adams & Kent to Main & 8th (AM): Adams to 37th Right on 37th Left on Clay Right on 36th Left on Chinden Left on Fairview Fairview on to Main End at Main & 8th  From Adams & Kent to Main & 8th (PM): Adams to Kent Left on Kent Left on Chinden Left on Fairview Fairview on to Main End at Main & 8th

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12 Maple Grove

Extend service to Gary and Gillis to continue to provide service to northwest Boise.

Benefits of Change

  • Improved on-time performance by disconnecting the Route 12 from the Route 10.
  • Continued service to the Gary and Gillis area.
  • Leverages improvements to 9 State Street by allowing more riders to access it.

Impacts of Change

  • Riders wanting to travel between northwest Boise and Towne Square Mall will need to transfer.

Public Comment

  • While we did not specifically ask about the Route 12, several riders of the Route10 expressed concerns:
    • Service would be lost in the area north of State Street and west of Pierce Park
      • Response: We are proposing to extend Route 12 from Gary and Bunch to the current stop at Gary and Gillis.  This will bring transit closer to the north Pierce Park neighborhood.
    • Several riders indicated that they ride the 10/12 interline from north Boise to Maple Grove and Towne Square Mall.
      • Response: This movement will still be possible; however, riders will need to transfer between the 9, 10, and 12 to do so. Timepoints between these three routes will be set to best facilitate transfers. Travel between the Route 10 and the Towne Square Mall would likely be faster by traveling through Main Street Station and transferring either to Route 7A or Route 5.

12 Maple Grove

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16 VA/Hyde Park

Extend service from the VA campus to Hyde Park to provide more streamlined service to the North End.

Benefits of Change

  • More direct connections between downtown and VA campus.
  • Short route facilitates easy interlining.
  • More direct, two-way service for North End and Hyde Park.

Impacts of Change

  • Smaller service area in east Boise. Some riders would need to walk out to Warm Springs.

Public Comment

  • Eighty-Six percent of survey respondents who use the Route 16 said they would use the service about the same as today or more often (62 percent said more often). Fourteen percent said they would use the service less often.
  • There were several comments about the need to generally increase transit service, more lines, more times and weekend service.

Adjustment

  • None

16 VA/Hyde Park Loop   From Main & 8th to Hyde Park: Main to 1st Left on 1st Left on Fort Right on Robbins Left on Collins Collins on to VA Hospital Loop Left on 5th Right on Hays Right on 8th Left on Union Right on 9th Left on Brumback Right on 13th End at 13th & Ridenbaugh   From Hyde Park to Main & 8th: 13th to Ridenbaugh Right on Ridenbaugh Right on 9th Left on Main End at Main & 8th

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17 Warm Springs

We are eliminating the one-way service along Broadway, Park, and Walnut and providing streamlined, two-way service on Warm Springs.
Benefits of Change

  • Direct, simple, consistent, easy to understand route.
  • Short route facilitates easy interlining.

Impacts of Change

  • Smaller service area in east Boise. Some riders would need to walk to Warm Springs from Walnut.

Public Comment

  • Eighty-nine percent of survey respondents said they would use the service about the same as today or more often (59 percent said more often). Eleven percent said they would use the service less often.
  • There was one comment about the importance of transit access to the Walnut/Park section of the 17 Warm Springs in light of the St Luke’s expansion and other destinations on Walnut.
    • Response: The proposed Warm Springs route would have a bust stop only 0.35 miles from the existing stop on Walnut. Walnut has connecting sidewalks and crosswalks between the new stop on Warm Springs and the existing stop on Walnut.
  • There was a comment about the need to generally increase transit service, more lines, more times and weekend service.

Adjustment

  • None

 17 Warm Springs    From Main & 8th to Botanical Gardens: Main on to Warm Springs Left on Old Penitentiary End at Old Penitentiary @ Botanical Gardens   From Main & 8th to Warm Springs & Coston: Main on to Warm Springs Left on Coston End at Warm Springs & Coston    From Botanical Gardens to Main & 8th: Old Penitentiary to Warm Springs Right on Warm Springs Warm Springs on to Idaho Left on 9th Left on Main End at Main & 8th From Warm Springs & Coston to Main & 8th: Coston to Bannock Left on Bannock Left on Haines Right on Warm Springs Warm Springs on to Idaho Left on 9th Left on Main End at Main & 8th

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28 Cole/Victory

We will re-route this service to cover Barrister and Allumbaugh, areas that would no longer be served by the 5 Emerald.
Benefits of Change

  • Continued service to Ada County Sherriff’s Office and the Intermountain Hospital.
  • Decreases time spent in layover at Towne Square Mall.

Impacts of Change

  • Less linear route.

Public Comment

  • We did not specifically ask the public whether the changes to the Route 28 would benefit them, however we did ask all respondents whether the sum of changes would increase the number of destinations you would be able to reach by transit. All of the respondents who said they use the 28 Cole/Victory reported that the number of destinations reachable by transit would increase.
  • One survey respondent did express a serious concern about getting people to the Ada County Sheriff's Office and the district courts for court ordered community service before 7:30 a.m.
    • Response: We did modify the 28 Cole/Victory pathway to cover these destinations because of their importance; however, the first 28 is not scheduled to arrive at the Barrister stop until 7:37 a.m.  We will continue to look for opportunities to get accommodate this need; however the 29 Overland serves a stop at Cole and Barrister (approximately 1/4-mile from the district court) provides a viable alternative for riders going to the Ada County Sheriff’s Office and district court by 7:30 a.m.

Adjustment

  • None

 28 Cole/Victory   From Towne Square Mall to Frank Church High School: Right on Cole Left on Barrister Right on Allumbaugh Left on Franklin Left on Cole Left on Overland Right on Vinnell Vinnell on to Hackamore Left on Maple Grove Left on Victory Right on Milwaukee End at Frank Church High School   From Frank Church High School to Towne Square Mall: Milwaukee to Salt Creek Left on Salt Creek Right on Trabuco Left on Victory Right on Maple Grove Right on Hackamore Right on Vinnell Left on Overland Left on Cole Right on Franklin Left on Allumbaugh Left on Barrister Right on Cole Left at Towne Square Mall entrance End at Towne Square Mall

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40 Nampa/Meridian Express

In an effort to maximize the efficiency of regional transit services, and improve on-time performance, the new route will serve downtown Boise in a one-way loop from Main to Broadway to Boise State University to Capitol to Front.

Benefits of Change

  • Improved on time performance.
  • Faster service through downtown Boise.

Impacts of Change

  • Riders will have to change where they catch the bus downtown.

Public Comment on Initial Concept

  • Although seventy-seven percent of the respondents who use Route 40 said the changes would result in them using the service about the same or more often, when we asked if the sum of the network changes increases the number of destinations accessible by transit 55 percent said not at all.
  • Many respondents expressed frustration with changing loop pattern in downtown Boise in the afternoon. They were concerned that the proposed changes would result in either longer walks or longer time on the bus. Several also expressed concern about any change in timing.
    • Response: We are proposing to run the loop through downtown Boise clockwise (Main, Broadway, Beacon, University, Capitol) in the AM and counter-clockwise (9th, University, Beacon, Broadway, Idaho) in the PM.  This will keep stops and times most similar to existing service.
  • Poor on-time performance is a top complaint among intercounty service riders. There was general support for improving on-time performance of the intercounty services.
  • Some of the information available on the website was misleading and suggested that we were reducing the number of trips to downtown Boise, and a significant number of respondents were very concerned about the seemingly reduced service levels. There was also concern that we might be changing the times of trips leaving Boise.
    • Response: The total number of trips to and from Boise on the 40 Nampa Express will remain the same and we will schedule the trips leaving Boise in the afternoon to be as similar to today as possible.
  • Several respondents commented on the need for more service between Boise and Nampa, including weekend service with some respondents citing standing loads on existing service.

Adjustment

  • Run the loop through downtown Boise clockwise (Main, Broadway, Beacon, University, Capitol) in the AM and counter-clockwise (9th, University, Beacon, Broadway, Idaho) in the PM.  This will keep stops and times most similar to existing service.

40 Nampa/Meridian Express

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41 Happy Day Transit Center/Boise State
42 Happy Day Transit Center/Towne Square Mall

As traffic and congestion increases, there is a need to address on-time performance of  intercounty services. As such, we will combine routes 41 and 42 into a single route. Riders continuing on to other destinations can transfer to another route at Town Square Mall to complete their trip. We are also looking to improve connections that can be made on this route. The route also will serve new sections of Cherry Lane, Franklin and Overland.

Benefits of Change

  • By streamlining the routing, the route can serve new developing areas in approximately the same amount of time, and generally be more consistent throughout the day.
  • Providing service down Overland Road will make the 40 bus more useful for Meridian riders because riders can make it to the Black Marlin and Ten Mile stops in the middle of the day if needed.
  • This route will now serve the Nampa St. Luke’s and the Ten Mile Crossing, among other locations in west Ada County and east Canyon County.

Impacts of Change

  • Areas north of I-84 in Meridian would lose all transit service.

Public Comment

  • Eighty-seven percent of survey respondents who use the 42 said they would use the revised services about the same as today or more often (73 percent said more). thirteen percent said they would use the services less.
  • Some commented on the need for increased service between Nampa, Caldwell and Boise and particularly mentioned service to Garrity Boulevard during business hours to serve the doctor’s offices in that area.
  • One respondent mentioned the need for weekend service.
  • There was a comment regretting the loss of service on the 51 East Nampa.

Adjustment

  • None

42 Happy Day to Towne Square Mall   From Happy Day to Towne Square Mall: Happy Day to Nampa-Caldwell Boulevard Left on Nampa Caldwell Boulevard Left on Midland Right on Cherry Right on Franklin Left on Birch Birch on to Terra Linda Turn around at CWI Park & Ride Right on Selland Right on Opportunity Turn around at CWI Main Campus Left on Selland Left on Achievement Left on Idaho Center Boulevard Left on Franklin Right on 10 Mile Left on Overland Left on Maple Grove Right on Emerald Right on Cole Left at Towne Square Mall Entrance End at Towne Square Mall From Towne Square Mall to Happy Day Transit Center: Left on Cole Left on Emerald Left on Maple Grove Right on Overland Right on 10 Mile Left on Franklin Right on Idaho Center Boulevard Right on Terra Linda Left on Selland Right on Opportunity Turn around at CWI Main Campus Left on Selland Left on Terra Linda Turn Around at CWI Park & Ride Terra Linda on to Birch Right on Franklin Left on Cherry Left on Midland Left on Nampa-Caldwell Boulevard Right on Happy Day End at Happy Day Transit Center

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51 East Nampa

We will reduce service on the 51 East Nampa to run hourly in the peak period only.

Reason for Change

  • There is a local budget shortfall that will require a reduction in local transit service levels in Nampa.
  • The 51 East Nampa is the lower performing route between the 51 and 52.
  • The midday reduction is intended to impact the fewest riders possible.

Impacts of Change

  • Riders will no longer be able to travel out Garrity. Connections to the College of Western Idaho (CWI) from South Nampa will be much longer.

Public Comment

  • Not surprisingly a high percentage (50 percent) of the respondents said that they would use this service less than today.  Fifty percent also said they would use the service about the same or more often.
    • Response: Reducing service rarely results in higher ridership, but focusing these cuts on the midday are intended to minimize the impact as much as possible.
  • Several respondents commented on the importance of connecting with the intercounty services at CWI.

Adjustment

  • None

 Route 51 Map

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Thanks for telling us what you think 

VRT would like to thank everyone who provided input on the earlier proposals. We received more than 200 comments on the final proposal. That feedback was critical to fine tuning the routes to best serve the most people.  Here is a link to the final public comment report

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Next Steps

 VRT Board of Directors voted to approve the final proposal on October 22nd.
 Final stop and schedule details will be available in mid-December 2018.
 VRT staff will be available for rider questions leading up to the January 2019 service change.
 Approved service changes are planned to be implemented on January 14, 2019.

 

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If you have any questions, have a special request or need assistance with accessible materials, you can contact Mark Carnopis, VRT Community Relations Manager, at 208-258-2702, or via email:

mcarnopis@valleyregionaltransit.org