
Revenue and ridership in Canyon County have not kept up with cost or performance expectations. Attempts to adjust service levels and routes within those resources continue to lead to low quality services and continuing poor system performance. Accordingly, VRT staff evaluated Canyon County local services to determine how those services could be redesigned to be more productive within the limited resources currently available.
VRT researched and evaluated innovative approaches to transit and determined an on-demand transit system has a high probability of achieving the desired results for the services within the existing financial constraints.
VRT staff expects to build new ridership contracts and/or funding partnerships with the expanded service area. Staff also expects to see increased efficiencies and higher ridership revenue over the term of the on-demand pilot term. If this pilot is successful, it will become the model for on demand transit within other VRT service areas.
We closed down routes 51, 52 and 55 and moved from a fixed-route system to an on-demand service in Nampa and Caldwell.